American Water Expands Water and Sewer Line Protection Programs to Homeowners in Four States
Programs to be offered in communities in Colorado, Georgia, North
VOORHEES, N.J.--(BUSINESS WIRE)--
Water Works Company, Inc. (NYSE: AWK), the largest publicly traded
U.S. water and wastewater utility company, announced today that it is
expanding the number of communities in which its Water and Sewer Line
Protection Programs will be available to homeowners in Colorado,
Georgia, North Carolina and Texas.
Offered through American
Water Resources, Inc. and American Water Resources of Texas, Inc.,
subsidiaries of American Water, the Water Line Protection and Sewer Line
Protection Programs provide homeowners with comprehensive protection for
leaks and breaks in water lines, as well as clogs or blockages in sewer
on their property. These repairs are not typically covered by
homeowners' insurance or their water or sewer service provider.
Through American Water Resources, American Water has been providing
water line, sewer line and in-home plumbing protection programs to
homeowners for more than ten years and has an A-plus rating from the
Better Business Bureau. The company has nearly 1 million customer
contracts in 22 states.
"Many homeowners are unaware that they are responsible for making
repairs to the water and sewer lines on their property until one of them
breaks. So we are pleased to be able to inform more homeowners about
this issue and to offer programs to help protect them from the high cost
of those repairs," said Sharon Cameron, president of American Water
Cameron added, "As the age of a home increases, so does the likelihood
of having water and sewer line problems. Our statistics show that nine
out of every ten repair claims we process are for homes built more than
25 years ago."
The Water and Sewer Line Protection Programs provide homeowners with
protection for water and sewer line emergencies, including the
dispatching of a local, licensed contractor for repairs, basic site
restoration and 24-7 customer service. Water Line Protection starts at
$5 per month and covers up to $5,000 in repairs. Sewer Line Protection
starts at $9 per month and covers up to $8,000 in repairs.
Another benefit of enrollment in these programs is that homeowners don't
need to go through the hassle of finding a qualified, trustworthy
contractor to make what is often an emergency repair. American Water
Resources establishes a network of local, contractors in the communities
it serves to make expedient and effective repairs. As part of its
expansion into more communities, the company is currently reviewing and
selecting additional local, qualified plumbers for its contractor
Residents in the communities where this service will be offered will
receive information in the mail. Additional information about the
programs in Colorado, Georgia, and North Carolina is available online at www.AWRUSA.com.
Additional information about the programs in Texas is available online
In addition to its residential programs, American Water Resources and
American Water Resources of Texas can extend the service line protection
programs to municipalities through partnerships in the LineSaver®
program. LineSaver is a solution for service line repairs that are
neither the responsibility of a municipality's water department, nor
covered by homeowners' insurance. At no cost to the municipality, the
company's experts will fully manage LineSaver, and take care of all
requirements for developing and implementing the program — from
establishing a local contractor network and providing customer service,
to educating the community about service line ownership and
responsibility. LineSaver enables municipalities to participate in
making a valuable service available in their communities without
investment or staffing increases.
American Water Resources and American Water Resources of Texas are
subsidiaries of American Water. Founded in 1886, American Water is the
largest publicly traded U.S. water and wastewater utility company. With
headquarters in Voorhees, N.J., the company employs approximately 7,000
dedicated professionals who provide drinking water, wastewater and other
related services to an estimated 15 million people in more than 30
states and parts of Canada. More information can be found at www.amwater.com.
here to subscribe to Mobile Alerts for American Water.
American Water Works Company, Inc.
Denise Venuti Free
Source: American Water Works Company, Inc.
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