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American Water's Shared Services Center Honored with Force of Ideas Award

VOORHEES, N.J., Oct 01, 2010 (BUSINESS WIRE) -- American Water Works Company, Inc. (NYSE: AWK), the largest investor-owned U.S. water and wastewater utility company, today announced that its shared services center was named Corporate Executive Board's Force of Ideas award winner for 2010. The Force of Ideas Awards recognize companies driving innovation in corporate finance and strategy through redefined demonstrated practices, functions or key business processes.

American Water won the award for the Shared Services Center's (SSC) efforts to develop an enhanced performance management program to create sustainable, measurable value for the company's internal and external stakeholders. Focused on developing meaningful metrics that measure process efficiency, the SSC's performance management program resulted in numerous process improvements and was an important step in advancing overall corporate performance.

The Corporate Executive Board Force of Ideas awards recognize exemplary practices that redefine the way companies do business and that create sustainable value for organizations. Entrants submitted applications for the Force of Ideas award in Spring 2010. Initial scoring was based on the following key areas: best practice alignment with overall organizational goals, applicability across similar functions in other organizations, the extent to which the practice solves the root of the problem, etc. Finalists were judged on the solutions' long-term value, game changing nature, required investment level, and ease of translation or implementation for peers.

Founded in 1886, American Water is the largest investor-owned U.S. water and wastewater utility company. With headquarters in Voorhees, NJ, the company employs more than 7,000 dedicated professionals who provide drinking water, wastewater and other related services to approximately 16 million people in 35 states, and Ontario and Manitoba, Canada. More information can be found by visiting

SOURCE: American Water Works Company, Inc.

American Water
Denise Venuti Free

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