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American Water Resources Offers Tips for Cold Weather

Protecting your property during a deep freeze

VOORHEES, N.J.--(BUSINESS WIRE)-- The onset of winter compels homeowners to protect their homes from freezing weather. While insulating one's home can keep out cold air, water and sewer lines are exposed to the freezing/thawing temperature swings that put stress on pipes, which could lead to leaks or breaks.

Broken water service lines, as well as cracks or leaks to in-home plumbing can potentially cost homeowners thousands of dollars in unexpected repair expenses. Most homeowners' insurance policies do not cover repairs to these pipes. Homeowners can gain peace of mind in the event of broken pipes, by considering protection programs for in-home plumbing and external water service lines available from American Water Resources (AWR).

"It's important that homeowners take time to weather-proof their home against the cold to protect indoor plumbing against the threat of breaks," said Eric Palm, president of Homeowner Services at American Water Resources. "Another layer of security is offered through our protection programs that cover emergency repairs for leaks or breaks to the water service line and indoor plumbing. We often see our claims rise in the winter months."

In order to help homeowners reduce the risk of freezing pipes, American Water Resources suggests the following winter tips:

When temperatures consistently fall below freezing

Even the best efforts to prevent pipe leaks and breaks are not always successful. To help avoid the hassles associated with extended disruption of water service should an issue occur, American Water Resources fully manages in-home plumbing and water service line protection programs for homeowners. AWR has an established local contractor network, provides outstanding customer service, and educates homeowners about their responsibility to maintain their water and sewer lines. AWR's protection programs provide a solution for the potential cost and hassle of unexpected repairs.

More information about AWR's protection programs are available online at

About American Water Resources

American Water Resources offers Service Line Protection Programs to homeowners in 43 states and Washington, D.C., and currently services more than 1.8 million contracts. The company has been providing protection programs for more than 16 years. More than 9 out of 10 customers are satisfied and the company holds an A+ Rating from the Better Business Bureau. American Water Resources also provides its Protection Programs to homeowners through municipal partnerships with the New York City Department of Environmental Protection, Orlando Utilities Commission, Nashville Metro Water Services and others.

American Water Resources is part of American Water Enterprises, a market-based subsidiary of American Water. For more information, visit the American Water Resources website at

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly traded water and wastewater utility company. The company employs more than 6,800 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found by visiting

American Water Resources
Richard G. Barnes
Corporate Communications Manager

Source: American Water Resources

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