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Company History

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Founded in 1886 as the American Water Works & Guarantee Company, American Water has been serving customers and communities for more than 125 years.

The people of American Water have centuries of combined experience in the water and wastewater industry. The team includes world-renowned researchers who are on the leading edge of scientific study and environmental protection, people who have been with us not only decades, but also for generations, and those who are passionate about environmental stewardship and care. Our crew members and plant operators get up each day with one goal in mind - to make sure American Water provides the best possible water service to our customers. We're a company with a track record of financial success, environmental compliance, successful partnerships, and commitment to our customers. We are customer and community focused, forward thinking and performance driven.

Our beginnings were humble, and the company's origins can be traced to the local water utilities of the post-civil war era. A small group of entrepreneurs and innovators spurred the nation's industrial development by bringing a critical commodity - pure, abundant water - to towns and cities across the land. In the years that followed, American Water grew and grew as smaller systems were purchased. Our service footprint now stretches across the country and into Canada.

Today, our hard-working teams proudly serve approximately 15 million people in 47 states and Ontario, Canada. We work hard each and every day to supply our customers with something they cannot live without - high-quality water and water service. We are scientists, innovators and stewards of the environment.

We are American Water.

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